We primarily use hardwoods like oak, olive, maple, cherry, and walnut.  We also occasionally incorporate reclaimed wood for unique character and sustainability. The specific wood used for each piece is usually mentioned in the product description.

Yes, all our products are finished with a durable, food-safe sealant (if applicable) to protect the wood and enhance its natural beauty. The type of sealant used varies depending on the product and its intended use.  You can find more details in the product description.

To ensure the longevity of your piece:

• Avoid harsh chemicals: Don't use abrasive cleaners or solvents.
• Protect from heat and moisture: Use coasters and trivets to prevent damage from hot dishes or spills.
• Oil/wax regularly (if applicable): For cutting boards and other food-contact items, apply a food-safe mineral oil or wax every few months to maintain the wood's moisture and prevent cracking.   

Yes, we offer engraving and personalization services on select products.  This is a great way to add a special touch to a gift or create a unique keepsake.  Contact us for details and pricing.

Unfortunately, because our products are custom-made, we are unable to accept returns or exchanges. Each item is handcrafted and personalized specifically for you, making it unique and non-refundable.

If your item arrives damaged or there is an issue with the personalization, we’ve got you covered! Simply reach out to us, and we will make it right. Depending on the situation, we will either:
    •    Provide you with a return label to send the item back, or
    •    Send you a replacement item free of charge.