TERMS OF SERVICE

Last updated: 02/07/2026

This website is operated by My American Goods LLC. Throughout the site, the terms “we”, “us”, and “our” refer to My American Goods®.

My American Goods® is a federally registered trademark of My American Goods LLC.

My American Goods offers this website, including all information, tools, and services available from this site (collectively, the “Service”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

If you do not agree to all Terms, you may not access the website or use any Services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws, including but not limited to intellectual property laws.

Any violation of these Terms may result in immediate termination of Services at our sole discretion.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – MARKETPLACE & PRODUCT DISCLOSURE

My American Goods® operates as a curated marketplace and retail platform featuring products manufactured and supplied by independent third-party brands, as well as products fulfilled directly by My American Goods®.

Orders may be fulfilled by:
• My American Goods®
• Independent brand partners
• Third-party fulfillment providers

As a result, items within the same order may ship separately and arrive at different times.

Shipping timelines provided on the website are estimates only and are not guaranteed unless expressly stated otherwise.

My American Goods® does not manufacture all products sold on this site unless explicitly stated. Product descriptions, ingredient information, compatibility details, usage guidance, and claims are primarily provided by the respective manufacturers or brands.

Statements regarding supplements, wellness products, skincare, herbs, mushrooms, or other health-related products have not necessarily been evaluated by the Food and Drug Administration. Products sold on this site are not intended to diagnose, treat, cure, or prevent any disease.

Customers are responsible for reviewing ingredient lists, warnings, and usage instructions prior to purchase.

SECTION 4 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

Information on this site is provided for general informational purposes only and may not always be current, complete, or error-free.

We reserve the right to modify content, product descriptions, pricing, availability, or other information at any time without notice.

Reliance on site content is at your own risk.

SECTION 5 – PRODUCTS, PRICING & AVAILABILITY

All prices, promotions, product availability, and shipping offers are subject to change without notice.

We reserve the right to:
• Limit or cancel quantities purchased per person, household, or order
• Restrict sales by geographic region, account, or customer profile
• Refuse or cancel orders at our sole discretion
• Correct pricing, inventory, typographical, or listing errors at any time, including after an order has been submitted

Promotional offers, rewards, subscriptions, bundle pricing, coupon codes, free shipping offers, and discounts may not be combined unless explicitly stated. When multiple promotions are available, the highest eligible discount may be applied automatically.

Abuse of promotions, discounts, rewards programs, referral programs, subscriptions, chargebacks, or refund policies may result in cancellation of orders, forfeiture of rewards or promotional balances, restriction of future purchases, or permanent refusal of service.

Product images are representative only. Packaging, labeling, product appearance, or manufacturer updates may vary from images displayed on the website.

SECTION 6 – ORDER REVIEW, BILLING & FRAUD PREVENTION

We reserve the right to review, delay, hold, refuse, or cancel any order at our sole discretion for reasons including suspected fraud, unauthorized resale activity, policy abuse, suspicious account behavior, inaccurate billing information, or security concerns.

Additional verification may be required before fulfillment, including identity verification or confirmation of billing and shipping details.

Customers who initiate chargebacks without first contacting our support team to attempt resolution may be restricted from future purchases. We reserve the right to dispute chargebacks that conflict with our published policies or documented order records.

SECTION 7 – RETURNS & REFUNDS

All returns, refunds, exchanges, store credit, and eligibility requirements are governed exclusively by our Refund Policy.

Return eligibility may vary by brand, product category, hygiene considerations, food safety regulations, or fulfillment method.

My American Goods® reserves the right to deny returns, refunds, exchanges, or store credit in cases involving:
• Excessive return activity
• Abuse of policies or promotions
• Opened or used products where prohibited
• Returned items not in original condition
• Fraudulent or suspicious activity

No guarantees, warranties, or satisfaction promises apply beyond what is expressly stated in the Refund Policy.

SECTION 8 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links over which we have no control. These are provided “as is” and “as available.”

We are not responsible for third-party content, products, services, or transactions conducted outside of our website.

SECTION 9 – USER CONTENT & FEEDBACK

By submitting content, feedback, or suggestions, you grant My American Goods a non-exclusive, royalty-free, perpetual right to use, reproduce, and distribute such content.

We are not obligated to maintain submissions in confidence or provide compensation.

You agree not to submit unlawful, misleading, infringing, or harmful content.

SECTION 10 – TRADEMARKS & INTELLECTUAL PROPERTY

My American Goods® and all related trademarks, logos, trade dress, and proprietary content are the exclusive property of My American Goods LLC or their respective owners.

Unauthorized use, reproduction, imitation, or modification of any trademarks or branded materials is strictly prohibited and may result in legal action.

Nothing on this site grants any license or right to use our trademarks without prior written consent.

SECTION 11 – DISCLAIMER OF WARRANTIES

The Service and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.

We do not guarantee uninterrupted, error-free, or secure access to the Service.

SECTION 12 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, My American Goods LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising from use of the Service or products purchased through the site.

Our liability is limited to the maximum extent allowed by applicable law.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless My American Goods LLC and its affiliates from any claim arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Service at any time for violations of these Terms.

Obligations incurred prior to termination shall survive termination.

SECTION 15 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.

SECTION 16 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

SECTION 17 – CONTACT INFORMATION

My American Goods LLC
contact@myamericangoods.com
Medford, MA 02155
United States