What’s Covered
✅ Lost packages marked undelivered
✅ Packages damaged during transit
✅ Stolen packages marked delivered
What’s Not Covered
❌ Incorrect shipping addresses entered at checkout
❌ Delivery delays caused by carriers or weather
❌ Orders without Shipping Protection selected at checkout
❌ Claims submitted outside the allowed timeframe
Before Filing a Claim
Please allow 24–48 hours after delivery scans and check around your delivery location.
Most claims are reviewed within 1–3 business days.
If you are just wondering where your order is?
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