Return Items
My American Goods® / Customer Care
Something not quite right?
We're here to help. Tell us a little about your order, and our team will review your request and guide you through the next steps.
Tell us what happened.
Complete the form with your order details and the reason for your request.
We'll take a look.
Our team will review the information and any photo you share.
We'll be in touch.
We'll email you with our decision and instructions, if applicable.
A photo can help.
If your item arrived damaged, defective, or incorrect, please upload a clear photo if you can. We may follow up for additional images of the packaging or shipping label.
For a standard return, photos are optional.
A quick note on returns.
Most eligible items have a 30-day return window from delivery. For damage, defects, or incorrect items, please contact us within 7 days. Some product exclusions and maker-specific terms apply.
Read the full policy →Ready when you are
Tell us about your order.
Complete the form below, and attach a photo if it helps explain the issue.
Please wait for our instructions before sending anything back.