Welcome to Our FAQ Section!

Here, we've compiled answers to common questions to assist you. If you need further information, feel free to contact us.

Frequently asked

1. What is My American Goods?

My American Goods is a curated marketplace dedicated to showcasing and selling products made exclusively in the USA. We aim to support local artisans and manufacturers by bringing their high-quality goods to a broader audience.

2. What types of American goods do you offer?

We specialize in high-quality American-made products, including beauty and health products, food items, home goods, accessories. We expect to increase our selection with more amazing brands. Our commitment to quality means that we carefully curate each brand and product we offer, ensuring only the best make it into our selection.

3. Are all your products made in the USA?

Yes! We take pride in offering authentic American-made products that support local businesses and manufacturers. We are committed to offering American-made products that contribute to the growth of local businesses and manufacturers.

4. How does dropshipping affect my order?

Dropshipping means your order is shipped directly from our suppliers, allowing us to offer a wider range of products without maintaining a physical warehouse. This can sometimes result in different shipping times depending on the supplier. Our suppliers are carefully selected to ensure high quality and reliable shipping services.

5. How long does shipping take?

Shipping times vary depending on the supplier and your location. Most U.S. orders arrive within 3- 5 business days, while international orders may take longer. You will receive a tracking number once your order has been shipped.

6. What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.

7. What is your return policy?

Since we work with multiple suppliers, our return policy may vary by product. If you have an issue with your order, please contact us within 7 days of receiving it, and we will assist you in following the supplier’s return process.

8. How can I track my order?

Once your order has been processed and shipped by our supplier, you will receive a tracking number via email, which you can use to track your package.

9. Can I cancel or modify my order after placing it?

Orders are processed quickly by our suppliers. If you need to cancel or make changes, please contact us immediately. We’ll do our best to assist, but once an order is processed, we may not be able to modify it.

10. How can I contact customer support?

You can reach us via email at contact@myamericangoods.com or through our website’s contact form. Our support team is available 7 days a week to assist you.